Support

Answers to common questions, and how to reach us.

How do I scan a code?

Tap Choose Image, pick a screenshot or photo, check the preview, then tap Scan Image.

No QR code was found

Make sure the whole code is visible and sharp. Crop closer to the code, or try a clearer copy.

Why does it say Not Checked?

That means KAVRO has no reputation result for this destination, so its safety is unknown. It isn't a warning and it isn't an all-clear.

Why isn't a link marked safe?

Because nobody can promise that. The best result is No Known Threat Detected, which means at least two databases answered and neither lists it.

Does it work offline?

Yes. Decoding and local analysis work offline. Only reputation checks need a connection.

How do I change the language?

KAVRO follows your device language. On iPhone, open Settings in KAVRO and choose Change Language.

How do I clear my history?

Open Settings in KAVRO and choose Clear History.

Which platforms are supported?

iPhone on iOS 17 or later. A Windows version and a future Android version are planned.

Contact

Email [email protected]. Please don't send private links or passwords. Report security flaws privately to the same address.